Dear Customers and Partners,
Due to the ongoing transition period, some of our communication systems - including the contact forms on our website and several of our previous email addresses - have been temporarily disabled. This may be the reason why you have not received a response from us.
To ensure smooth communication during this time, please contact us through our official social media profiles:
Instagram: https://www.instagram.com/rondo_cc/
Facebook: https://www.facebook.com/rondo.cc/
What’s next?
We do our best to reply to messages on social media as quickly as possible - please bear with us, as we are currently operating with a limited team.
As we stabilise our systems, we will restore traditional contact forms and email inboxes. We will announce any updates through our channels.
All warranty claims must be submitted directly at the place of purchase - with our authorised dealer or the store where the bike was bought. The distributor or seller is obliged to accept the claim and process it according to the standard procedure.
Thank you for your understanding and for staying with us during this period of change. Your trust and support mean a lot to us.
